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Evidence Guide: MSS407010 - Improve visual management in the workplace

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

MSS407010 - Improve visual management in the workplace

What evidence can you provide to prove your understanding of each of the following citeria?

Determine current visual management activities and information needs

  1. Identify current visual management activities and provided information.
  2. Establish extent of linkage of visual management activities and provided information to other competitive systems and practices strategies and techniques.
  3. Identify problems and improvements which could be made.
  4. Determine root cause of problems.
  5. Determine visual management techniques and information needs for improvement to occur.
  6. Determine benefit which would accrue from improvement and cost of providing the information.
Identify current visual management activities and provided information.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish extent of linkage of visual management activities and provided information to other competitive systems and practices strategies and techniques.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify problems and improvements which could be made.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine root cause of problems.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine visual management techniques and information needs for improvement to occur.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine benefit which would accrue from improvement and cost of providing the information.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Choose which things to display visually

  1. List all valuable information identified.
  2. Rank possible information based on benefit/cost or other agreed basis.
  3. Agree on the critical information and possible information sources which should be included in the visual management system.
  4. Negotiate the provision of this critical information to an adequate precision and in a timely manner.
List all valuable information identified.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Rank possible information based on benefit/cost or other agreed basis.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Agree on the critical information and possible information sources which should be included in the visual management system.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Negotiate the provision of this critical information to an adequate precision and in a timely manner.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Choose display method

  1. Choose the most appropriate display method for each item of critical information.
  2. Determine the most appropriate location for the visual display of each item of critical information.
  3. Determine the appropriate source and approving authority for display information.
  4. Review the chosen information, information source, display method and location to ensure the right display of the right information.
  5. Validate data/information as required by methodology.
Choose the most appropriate display method for each item of critical information.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine the most appropriate location for the visual display of each item of critical information.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine the appropriate source and approving authority for display information.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review the chosen information, information source, display method and location to ensure the right display of the right information.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Validate data/information as required by methodology.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review the results of visual management

  1. Review actual benefit gained and the actual cost of providing the information.
  2. Validate the appropriateness of the information provided for delivering the intended outcome.
  3. Initiate appropriate improvements to the visual management system.
  4. Follow through on improvement actions to ensure they are fully implemented.
Review actual benefit gained and the actual cost of providing the information.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Validate the appropriateness of the information provided for delivering the intended outcome.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Initiate appropriate improvements to the visual management system.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Follow through on improvement actions to ensure they are fully implemented.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Determine current visual management activities and information needs

1.1

Identify current visual management activities and provided information.

1.2

Establish extent of linkage of visual management activities and provided information to other competitive systems and practices strategies and techniques.

1.3

Identify problems and improvements which could be made.

1.4

Determine root cause of problems.

1.5

Determine visual management techniques and information needs for improvement to occur.

1.6

Determine benefit which would accrue from improvement and cost of providing the information.

2

Choose which things to display visually

2.1

List all valuable information identified.

2.2

Rank possible information based on benefit/cost or other agreed basis.

2.3

Agree on the critical information and possible information sources which should be included in the visual management system.

2.4

Negotiate the provision of this critical information to an adequate precision and in a timely manner.

3

Choose display method

3.1

Choose the most appropriate display method for each item of critical information.

3.2

Determine the most appropriate location for the visual display of each item of critical information.

3.3

Determine the appropriate source and approving authority for display information.

3.4

Review the chosen information, information source, display method and location to ensure the right display of the right information.

3.5

Validate data/information as required by methodology.

4

Review the results of visual management

4.1

Review actual benefit gained and the actual cost of providing the information.

4.2

Validate the appropriateness of the information provided for delivering the intended outcome.

4.3

Initiate appropriate improvements to the visual management system.

4.4

Follow through on improvement actions to ensure they are fully implemented.

Required Skills and Knowledge

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Determine current visual management activities and information needs

1.1

Identify current visual management activities and provided information.

1.2

Establish extent of linkage of visual management activities and provided information to other competitive systems and practices strategies and techniques.

1.3

Identify problems and improvements which could be made.

1.4

Determine root cause of problems.

1.5

Determine visual management techniques and information needs for improvement to occur.

1.6

Determine benefit which would accrue from improvement and cost of providing the information.

2

Choose which things to display visually

2.1

List all valuable information identified.

2.2

Rank possible information based on benefit/cost or other agreed basis.

2.3

Agree on the critical information and possible information sources which should be included in the visual management system.

2.4

Negotiate the provision of this critical information to an adequate precision and in a timely manner.

3

Choose display method

3.1

Choose the most appropriate display method for each item of critical information.

3.2

Determine the most appropriate location for the visual display of each item of critical information.

3.3

Determine the appropriate source and approving authority for display information.

3.4

Review the chosen information, information source, display method and location to ensure the right display of the right information.

3.5

Validate data/information as required by methodology.

4

Review the results of visual management

4.1

Review actual benefit gained and the actual cost of providing the information.

4.2

Validate the appropriateness of the information provided for delivering the intended outcome.

4.3

Initiate appropriate improvements to the visual management system.

4.4

Follow through on improvement actions to ensure they are fully implemented.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria and include the ability, for one (1) or more production/support areas, to:

assess current visual management displays, strategies and effectiveness

determine visual management improvement strategy

undertake visual management improvement

implement (or initiate and follow through on the implementation of) the actions which flow from the visual management project

examine the outcomes and identify improvements.

Must provide evidence that demonstrates sufficient knowledge to interact with relevant personnel and be able to improve an organisation’s visual management, including knowledge of:

concept of value and value-add in terms of the customer

understanding of the organisation’s operations and processes subject to visual management

visual management techniques

visual management strategies to provide information to employees

the application of visual management as part of the overall competitive improvement approach of the organisation.

Range Statement

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.

Competitive systems and practices include one or more of:

lean operations

agile operations

preventative and predictive maintenance approaches

statistical process control systems, including six sigma and three sigma

Just in Time (JIT), kanban and other pull-related operations control systems

supply, value, and demand chain monitoring and analysis

5S

continuous improvement (kaizen)

breakthrough improvement (kaizen blitz)

cause/effect diagrams

overall equipment effectiveness (OEE)

takt time

process mapping

problem solving

run charts

standard procedures

current reality tree.

Methods for displaying information include one or more of:

colour coding

pictures/graphics

kanban cards

coloured lines

signage

labelling

control boards

area information boards

gauges and dials

checklists

Gantt charts.

Where to display includes one or more of:

at the machine or cell/on the plant or equipment (e.g. performance feedback and process conditions)

at a workstation (e.g. work instructions)

on a control panel

centrally (e.g. general plant or team information)

visible to all (e.g. Andon lights and HSE alarms).